sFTP Apps Terms & Conditions

Terms and conditions for sFTP Client and sFTP Server applications

ClassificationPublic

Our office is located at:

Broadbent Group Ltd,
Turnpike Close,
Colchester,
Essex,
CO7 7QW,
United Kingdom

1Introduction

These terms and conditions ("Terms") govern your use of sFTP Client and sFTP Server applications (collectively "Apps" or "Products") provided by Broadbent Group Ltd ("We", "Us", "Our" or "Company"). By downloading, installing, or using our Apps, you agree to be bound by these Terms and our End User License Agreement (EULA).

The Apps are owned and operated by Broadbent Group Ltd. sFTP Client and sFTP Server are trademarks or registered trademarks of Broadbent Group Ltd.

2Service Description

sFTP Client is a file transfer application that supports FTP, SFTP, SSH, FTPS, WebDAV, and cloud services including Amazon S3, Backblaze B2, Google Cloud Storage, and Dropbox.

sFTP Server is a server application that enables secure file transfer operations using SFTP, FTP, and related protocols.

Both applications are available in multiple variants (including Lite and Pro versions) with different feature sets and licensing options.

3License Terms

Your use of the Apps is subject to the terms of our End User License Agreement (EULA). The EULA sets out the specific license terms, including:

  • License grant and restrictions
  • Number of instances and installations
  • Account and team management
  • Proprietary rights and intellectual property
  • Payment terms and subscription fees
  • Termination conditions

Please review the EULA carefully before using our Apps. By using the Apps, you acknowledge that you have read, understood, and agree to be bound by the EULA.

4Acceptable Use

You agree to use the Apps only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Apps to violate any applicable laws or regulations
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to any systems or networks
  • Use the Apps to infringe upon the intellectual property rights of others
  • Reverse engineer, decompile, or disassemble the Apps except as permitted by law
  • Share your account credentials or allow unauthorized access to your account
  • Use automated tools or bots to access the Apps without proper authorization
  • Exceed the number of licensed users or installations as specified in your license

5Support and Maintenance

We provide support and maintenance services for the Apps as described in your license agreement. Support may include:

  • Technical assistance via email or support portal
  • Bug fixes and security updates
  • Documentation and help resources
  • Feature updates and enhancements (subject to your license tier)

Support availability and response times may vary based on your license type. We reserve the right to modify or discontinue support services with reasonable notice.

6Updates and Upgrades

We may from time to time release updates, patches, or new versions of the Apps. Updates may include bug fixes, security improvements, or new features. Your license may entitle you to certain updates based on your subscription or license tier.

We reserve the right to modify, suspend, or discontinue any aspect of the Apps at any time, with or without notice. We are not obligated to provide any specific updates or maintain compatibility with third-party services or systems.

7Data and Privacy

Your use of the Apps is subject to our Privacy Policy and Cookie Policy. We collect and process certain information as described in these policies, including:

  • Account information (email, name, organization)
  • Usage data and analytics
  • IP addresses and connection information
  • Content metadata (but not the content itself, except as stored by you on our servers)

You retain ownership of all content you upload or process using the Apps. We do not access, view, or use your content except as necessary to provide the service or as required by law.

8Payment and Subscription

Subscription fees and payment terms are set out in your license agreement and on our website. By subscribing to our Apps, you agree to pay the applicable fees as specified.

You can cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Apps until the end of the paid period.

For refund policies, please refer to our EULA (Section 14).

9Termination

We may terminate or suspend your access to the Apps immediately, without prior notice, if you breach these Terms or the EULA. Upon termination:

  • Your right to use the Apps will cease immediately
  • You must uninstall and delete all copies of the Apps
  • We may delete your account and associated data
  • You will not be entitled to any refund except as required by law

You may terminate your use of the Apps at any time by uninstalling the Apps and canceling your subscription (if applicable).

10Limitation of Liability

To the maximum extent permitted by applicable law, Broadbent Group Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Apps.

Our total liability for any claims arising from or related to the Apps shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

11EU Consumer Rights

If you are a consumer located in the European Union, you have certain rights under EU consumer protection laws:

  • Right of Withdrawal: For digital content, if you have given your explicit consent to begin performance and acknowledged that you will lose your right of withdrawal, you may not be able to withdraw once performance has begun. However, you may still have rights under applicable consumer law.
  • Warranty Rights: The Apps must conform to the description provided and be fit for their intended purpose. If the Apps do not conform, you may be entitled to repair, replacement, or a price reduction.
  • Dispute Resolution: If you have a complaint, you may contact us at help@broadbent.email. You also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

12Intellectual Property

All intellectual property rights in the Apps, including but not limited to copyrights, trademarks, patents, and trade secrets, are owned by Broadbent Group Ltd or its licensors. The Apps are protected by copyright laws and international copyright treaties.

You acknowledge that the Apps contain proprietary and confidential information. You agree not to copy, modify, distribute, sell, or lease any part of the Apps without our express written permission.

13Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

For consumers in the EU, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence. Any disputes shall be subject to the jurisdiction of the courts of England and Wales, except that EU consumers may also bring proceedings in the courts of their country of residence.

14Contact Information

If you have any questions about these Terms, please contact us:

Email: help@broadbent.email
Address: Broadbent Group Ltd, Turnpike Close, Colchester, Essex, CO7 7QW, United Kingdom

15Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website or by email. Your continued use of the Apps after such changes constitutes your acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Apps and cancel your subscription (if applicable).